MacBook & Mac Repair in Ottawa

Mac repairs start at $40. The diagnosis is free, you get the price before any work starts, and if we can't fix a software problem, you don't pay.

Yes. We work on every MacBook model, the iMac and the Mac mini, including macOS problems, slow Macs and startup failures.

Often, yes. We regularly fix spinning beach balls, question-mark folders on startup, kernel panics, black or gray screens, and macOS update failures.

We start by checking the battery's health and cycle count in macOS, which tells us whether the battery is actually worn out or something else is draining it. Then we give you the honest options and cost for your model, including whether an Apple Store service is the better route, before anything is done.

It depends on the model. On most current MacBook Air and MacBook Pro models the display is replaced as a complete lid assembly, so it costs more than a typical Windows laptop panel. The diagnosis is free: we first confirm whether it's the display itself or its cable, then give you the exact cost for your model, and tell you plainly if an Apple Store repair works out better, before anything is ordered.

On models with replaceable storage, yes: older Intel iMacs and Mac minis with a hard drive or Fusion Drive, many 2013 to 2017 MacBook Air and Retina MacBook Pro models, and earlier MacBooks with standard drives. On Apple silicon Macs and other models where the storage is soldered to the board, it can't be upgraded, and we'll set up fast external storage instead. Send us the model and year and we'll confirm.

Usually not. Most slow Macs are short on storage, running old login items and background apps, or stuck on a half-finished macOS update. A clean-up and tune-up starts at $40, and if the Mac is genuinely too old for current macOS, we'll tell you that instead of selling you work it won't benefit from.

Often, yes. A Mac that won't boot frequently still has readable data. We try recovery mode and target-disk methods first, and if the storage itself has failed, our data recovery service takes over. Your files come first, before any repair that could put them at risk.

Yes. Most macOS and Apple ID problems can be fixed over a secure remote session, and we also do in-home and office visits across Ottawa, or you can drop the Mac at our Croydon Ave workshop by appointment.

Yes. Apple ID sign-in problems, iCloud not syncing, backup setup and Find My Mac are all things we handle.