Data Recovery Services in Ottawa

Data recovery starts at $50. We assess your drive first with a free diagnosis and give you a clear quote before any recovery work begins.

Yes. Files from an emptied Recycle Bin, Shift+Delete, accidental deletions and lost partitions are things we recover all the time.

Often, yes. First check the Recycle Bin and, if it was turned on, File History. If the files aren't there, stop using the computer: on a traditional hard drive deleted files usually stay recoverable until new data overwrites them, while SSDs, which most Windows 11 laptops use, can clear deleted data quickly, so time matters. Message us and we'll tell you what's realistic before any work begins.

Often, yes, from computers, external drives, camera SD cards and USB sticks. Stop using the device so new files don't overwrite them, and don't run more recovery apps on it. We assess it for free and tell you what's recoverable. We don't do hardware recovery on phones themselves, but photos on a phone's SD card or backed up to a computer are routine.

Usually. OneDrive keeps deleted files in its own online recycle bin for a limited time, typically 30 days for personal accounts, and Microsoft 365 subscribers can roll the whole OneDrive back to an earlier point. We walk you through both, and if the files were also deleted from the computer's local copy, we check the drive itself.

Stop powering it on. A drive that clicks, grinds, beeps or isn't detected often has a mechanical fault, and every restart can damage the platters further. Logical problems like deletion, formatting or a corrupted file system are usually recoverable in-house; mechanical failures need a clean-room lab. We'll tell you which one you're dealing with after a free assessment, before you commit to anything.

Yes. We cover the whole city and you don't have to travel. We collect the drive or laptop from your address anywhere in Ottawa for free, including Orleans, Kanata, Barrhaven, and Nepean, assess it, and return it with your files. For some cases we can start remotely the same day.

We're reachable seven days a week from 7 AM to 11 PM on WhatsApp, weekends included, so urgent cases don't have to wait for Monday. Message us as soon as the drive fails. The sooner you stop using the device, the more we can usually recover.

Yes. Camera and phone SD cards showing as blank or corrupted, and USB sticks that aren't recognised or were formatted by accident, are routine jobs. Assessment is free and photos and video are usually recoverable as long as the card still reads at all.

Usually not. A laptop that won't boot very often has a perfectly healthy drive. The fault is in the board, the power, or the operating system. We remove the drive, recover the data first, and then tell you whether the machine itself is worth repairing.

Stop using the device right away. Using it can overwrite files that could still be recovered. Then message us as soon as you can.