AI and Workflow Automation for Ottawa Businesses
Find the retyping, chasing and reminding that eats up your week, and automate it.
Free consultation · Consulting $40/hr · Fixed quote for any build
Automation isn't about replacing people; it's about removing the tasks nobody should be doing by hand, like copying a booking into a calendar, emailing the same reminder every morning, retyping intake details into an invoice. Individually small, together they cost hours every week.
We start by mapping how work moves through your business and flagging what's repetitive. Then we automate the highest-value pieces first, using the simplest tool that works. Sometimes that's a connection between two systems you already own, sometimes a small custom tool, and where it actually helps, an AI assistant.
What We Automate
Appointment reminders and no-show reduction
Automatic SMS and email reminders and waitlist fill-in that cut down missed bookings.
Document and invoice generation
Intake forms, contracts and invoices produced from templates instead of retyped by hand.
Email and enquiry handling
Automatic acknowledgements, routing and drafted replies for the enquiries you get every day.
Data entry between systems
Information flowing from your website or bookings into your accounting and records without retyping.
AI assistants where they help
Chatbots, email drafting, scheduling assistants and document summaries, actually set up and running.
Reporting and dashboards
One view of the numbers you actually track, updated automatically.
CRM and lead automation
New leads captured, tagged and followed up automatically, with your CRM updated without anyone retyping.
n8n, Zapier, Make or Power Automate?
Zapier is the easiest to start with and connects to almost everything, but costs climb as you add steps and volume. Make handles more complex flows for less money. Power Automate is the natural choice if your business runs on Microsoft 365, because it's built into Outlook, Teams, SharePoint and Excel and may already be included in your licences.
n8n is the most flexible, has strong AI agent features, and can be self-hosted, so you're not paying per task and your data stays on infrastructure you control. We'll recommend the one that fits your tools, volume and budget, and we work with all four.
Self-Hosted n8n with Monthly Maintenance
We set up n8n on a server hosted in Canada or on your own hardware, secure it, back it up, and build your workflows on it. Because n8n's self-hosted edition has no per-task fees, busy automations cost the same whether they run a hundred times a month or a hundred thousand.
Automations need looking after: connected apps change their APIs, passwords and tokens expire, and businesses change their processes. Our monthly maintenance covers updates, backups, monitoring for failed runs, fixes when something changes, and small improvements, so your workflows keep running.
From First Message to Fixed
Step 1: Map and prioritize
We identify the repetitive tasks and rank them by hours saved versus effort.
Step 2: Automate the biggest wins first
Start with the pieces that pay back fastest, using the simplest tool that works.
Step 3: Measure and expand
Confirm the time saved, then extend to the next workflow.
How Automation Is Priced
| First consultation | Free |
| Workflow consulting & automation planning | $40/hr |
| Automation or integration build | Fixed quote after scoping |
| Self-hosted n8n setup | Fixed quote |
| Monthly maintenance (updates, backups, monitoring, fixes) | Quoted monthly |
Consulting is hourly; any build is fixed-quoted first, so you know the cost before work starts. See full pricing.
Business Process Automation FAQs
What can be automated in a small business?
Reminders and follow-ups, document and invoice generation, data moving between systems, email routing and replies, reporting, and scheduling. If a task is repetitive and rule-based, it can usually be automated.
How do I know what's worth automating?
That's what the free consultation is for. We map your workflow and rank tasks by hours saved versus effort, so we start with what pays back fastest.
Do I need new software?
Often not. Many automations connect tools you already use. We only recommend new tools or a custom build when it's clearly the better route.
How much does automation cost?
Consulting is $40 an hour, and any build is quoted as a fixed price after scoping so there are no surprises.
Should we use n8n or Zapier?
Zapier is quicker to start and connects to almost anything, but gets expensive at higher volume. n8n is more flexible, handles AI agents well, and can be self-hosted with no per-task fees. For Microsoft 365 offices, Power Automate is often already included. We recommend based on your tools and volume.
What does monthly automation maintenance include?
Software and security updates, backups, monitoring for failed runs, fixes when a connected app changes, and small improvements as your processes change. It's quoted monthly based on how many workflows you have.
Can you add AI tools to my business?
Yes, where it actually helps, such as drafting emails, summarizing documents or answering routine questions. We'll be upfront when a simpler automation does the job better.
Get Your Hours Back
The consultation is free. Tell us what you repeat every week and we'll show what can be automated.