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Hard Drive Recovery in Ottawa

Internal and external hard drives and SSDs that won't mount, click, freeze or show as empty. The assessment is free and we'll tell you straight what can be recovered.

No fix, no fee Free diagnosis Open 7 days, 7 AM–11 PM

Recovery from $50 · Free assessment · Free pickup and return in Ottawa

Our hard drive recovery services cover internal drives, external USB drives and SSDs. Most 'dead' hard drives aren't dead. A drive that's unrecognized, showing as RAW or asking to be formatted usually has a logical fault, like a corrupted file system, a lost partition or a failed update, and the data underneath is intact. Those are the most recoverable jobs, and they're where a quick assessment pays off.

Physical failure (clicking, grinding, not spinning up) is different, and the most important rule is to stop using the drive. Every time it powers on, it risks damage that makes recovery harder. Message us first, and we'll tell you what's realistic before you commit to anything.

What we handle

Drive Problems We Recover From

Drive not recognized or shows as RAW

The computer sees a drive but can't open it, or asks to format it. Usually a logical fault with the data intact. Do not format it.

Accidental format or deleted partition

Formatted the wrong drive or lost a partition. Recovery is often possible if nothing new has been written to it.

External hard drive recovery

USB drives that won't mount, disconnect, or are read-only. We check the enclosure, cable and the drive itself.

Clicking or slow-freezing drives

Signs of a mechanical fault. Stop using it immediately; an assessment tells you what's recoverable.

SSD and NVMe drives that vanish

Drives missing from BIOS or dropping to read-only. Time matters, so message us before you keep powering it on.

Dead laptop, healthy drive

If the laptop won't boot, the drive is often fine. We pull it and recover your files directly.

How it works

From First Message to Fixed

  1. Step 1: Stop using the drive

    Don't format, run 'repair' tools, or keep powering it on. Message us with what happened.

  2. Step 2: Free assessment

    We inspect the drive and tell you what's recoverable and what it will cost before any recovery work begins.

  3. Step 3: Recovery and return

    We recover the files, check they open, and return them on a drive. Pickup and return in Ottawa is free.

Pricing

What Hard Drive Recovery Costs

AssessmentFree
Data recovery (logical faults, deleted, formatted)From $50
Recovery from a laptop that won't bootFrom $50
Physically damaged drivesQuoted after assessment

Price depends on the drive's condition; you approve the quote before recovery starts. See full pricing.

Common questions

Hard Drive Recovery FAQs

How much does hard drive recovery cost in Ottawa?

Recovery starts at $50 for logical faults. Physically damaged drives are quoted after a free assessment, and you approve the price before any recovery work begins.

Can you recover data from a clicking hard drive?

Clicking almost always means a mechanical fault, and every power-on risks more damage. That kind of recovery needs a clean-room lab rather than our workshop. Stop using it and message us; the assessment is free, and we'll tell you honestly whether it's a lab job before you spend anything.

My external hard drive isn't showing up. Is my data lost?

Rarely. It's often the cable, enclosure or a corrupted file system rather than the data. Don't accept a prompt to format it, and message us for an assessment.

Can you recover data from an SSD?

Often, yes, especially with logical faults. SSDs can be less forgiving after deletion because of how they clear data, so the sooner you stop using it the better.

Do you offer hard drive recovery near me in Orleans, Kanata or Barrhaven?

Yes. Pickup and return is free across Ottawa, including Orleans, Kanata, Barrhaven and Nepean, or drop it at our workshop by appointment.

Lost Files? Don't Format the Drive

Message us as soon as it fails. The assessment is free, and we'll tell you straight what can be recovered.

No fix, no fee Free diagnosis Open 7 days, 7 AM–11 PM