Skip to main content
Home-based, visits by appointment

Ottawa Computer Repair and IT Support Pricing

Remote help from $25, repairs from $40, and business consulting at $40/hour. You get a quote before anything starts.

No fix, no fee Free diagnosis Open 7 days, 7 AM–11 PM
Transparent pricing

Every Price, Before You Book

We tell you what the job involves and what it costs, and nothing starts until you say yes.

  • Free diagnosis on every device
  • You get the price before we start
  • No fix, no fee on software problems
  • Same rates anywhere in Ottawa

Repairs

Software fixes at a flat starting price. If we can't fix it, you don't pay.

  • Remote support session

    $25

    We connect to your screen and fix it remotely

  • Windows repair & reinstall

    $40

    Windows repair or reinstall, virus removal, speed-ups

  • Mac repair & macOS support

    $40

    MacBook repair, iMac troubleshooting, macOS updates and fixes

  • Linux installation & support

    $30

    Ubuntu, Mint, Fedora, Debian: installs, dual-boot, driver and software fixes

  • Virus & malware removal

    $35

    Malware removal, security settings, antivirus setup

  • Data recovery

    $50

    Getting files back from damaged hard drives and SSDs

Hardware

Parts are extra. Inspection is free, and you get a firm quote before we order anything.

  • Laptop screen repair

    from$40+ parts

    Cracked, black or lined screens. Panels usually $70–$250 depending on the model

  • Laptop battery replacement

    from$40+ parts

    Won't hold a charge, swollen, or draining fast

  • Laptop keyboard replacement

    from$40+ parts

    Broken, sticky or missing keys

  • SSD upgrade, new OS & data migration

    $70+ hardware

    A faster drive, a fresh operating system, and all your files moved over

  • RAM upgrade & installation

    $50+ hardware

    We check what fits, source the memory and install it

  • Other hardware repair

    Quoted first

    Hinges, casing, ports and other physical damage. Quoted after a free inspection

Setup

Installs and configuration, at home or for the office.

  • Wi-Fi & home network setup

    $40

    Mesh router setup, dead-zone fixes, router security hardening, and guest network configuration

  • Network printer setup

    $40

    Connect a printer or scanner to your home or office network across all devices

  • Cybersecurity setup

    $40

    2FA, parental controls, and password manager setup

  • Cloud backup setup

    $35

    Configure OneDrive, iCloud, or Google Drive backups

  • Microsoft Office installation

    $45

    Install and activate Office using your existing license or Microsoft 365 subscription

  • Business software installation

    $40

    Install and activate line-of-business, accounting, or productivity software

  • Google Business Profile setup

    $75

    Create or claim your listing, get it verified, and fill it out so people nearby can find you

Quoted per job

These depend on what you have, so we quote them after a quick conversation.

  • Smart home device setup

    Quoted first

    Alexa, Google Home and HomeKit, wireless cameras, and already-installed devices connected and working together (no drilling or wiring)

  • Hacked account & identity theft response

    Quoted first

    Password resets, 2FA setup, and securing accounts after unauthorized access

  • Personal website & email setup

    Quoted first

    Personal website or portfolio setup, plus email account setup, migration, or custom domain email

Business

Hourly for advice and planning. Bigger builds get a project quote before anything starts.

  • IT consulting & workflow optimization

    $40/ hour

    One-on-one sessions to map how work gets done and find what to automate, build or connect, for businesses, clinics and offices

  • Website maintenance plan

    from$30/ month

    Updates, backups, security and form checks, and small content edits, priced to what your site needs after a free review

Don't see your job?

Prices are starting prices. Tell us what's happening and you'll get the exact figure before we start. If we can't fix a software problem, there's nothing to pay.

Ask for a price
Business consulting

Business Technology Consulting & Workflow Optimization

We sit down with you to learn how your business runs, then put together a plan for the tech, automations and custom tools that would save you the most time.

Map out how work moves through your business
Find the tasks that could run on their own
Build custom tools for the way you work
Connect the systems you already use
Get customer data and files organized
Plan what to add as you grow

Consulting is $40/hour, with a project-based quote for larger workflow, automation, or custom-tool builds. See how business consulting works for the full details.

Looking for repair services instead? See all computer repair services or our business IT support.

Pricing questions

Computer Repair Cost FAQs

Common questions about what repairs cost and how our pricing works.

How much does computer repair cost in Ottawa?

Computer repair in Ottawa starts at $40 with us: Windows and Mac repairs start at $40, virus removal is $35, remote sessions are $25, and hardware replacements are $40 labour plus the part. The diagnosis is free, and you get the price before any work starts.

How much does data recovery or hard drive recovery cost?

Data recovery starts at $50 for hard drives, SSDs, SD cards and USB sticks. The assessment is free and you get a quote before any work starts. If a drive has a mechanical failure that needs a clean-room lab, we tell you that upfront instead of charging you to find out.

Is there an affordable computer repair option near me in Ottawa?

Yes. We work from home instead of a retail storefront, so our overhead is low and our rates are well below big-box and chain-store prices. Remote sessions start at $25, and Windows and Mac repairs start at $40. Every job starts with a free diagnosis and a quote, so you know the cost first.

How much does it cost to refurbish an old laptop?

A typical refurbish is a new SSD, a fresh operating system and your files moved over, starting at $70 plus the drive. Adding RAM starts at $50 plus the memory. For most older laptops, that's enough to make them fast again without buying a new one.

How much does it cost to repair a laptop screen in Ottawa?

Laptop screen repair in Ottawa usually comes to $110 to $290 in total: $40 labour plus the panel, which is typically $70 to $130 for a standard HD screen and $130 to $250 for Full HD, touchscreen or high-refresh panels. Send us the make and model on WhatsApp and we'll confirm the exact part and a firm price before ordering.

Laptop screen repair
How much does a laptop battery replacement cost?

Laptop battery replacement starts at $40 labour plus the battery, which is priced for your exact model once we confirm the part. The inspection is free, and nothing is ordered until you approve the price.

Laptop battery replacement
How much does a MacBook screen repair cost?

It depends on the model, because most MacBook Air and MacBook Pro displays are replaced as a complete lid assembly. The diagnosis is free: we confirm whether it's the display or its cable, then give you the exact cost for your model, and tell you plainly if an Apple Store repair works out better.

MacBook & Mac repair
Do you charge for a diagnosis or quote before I decide to repair?

No, diagnosis and quotes are always free. You'll know the exact cost before any work starts, and if a software repair doesn't work, you don't pay for it.

Need a Custom Quote?

Something not on the list, like an office setup, a clinic expansion or regular IT help? Tell us about it and we'll quote it.

No fix, no fee Free diagnosis Open 7 days, 7 AM–11 PM
Prefer a form? Request support online and we’ll reply by WhatsApp or phone.