Outsourced IT Support for Ottawa Small Businesses

Networking, workstation setup, email and cloud, backup, security, and ongoing troubleshooting, remotely and on-site across Ottawa, quoted per project rather than as a fixed monthly plan.

Managed IT usually means one provider looks after a business's computers, network, email, backups and security, and is the first call when something breaks. We provide that hands-on support for Ottawa small businesses, but without the per-seat monthly contract: you pay for the work and check-ins you actually use. We don't sell round-the-clock monitoring, and we'll tell you if your business needs it.

Yes. We come to your office anywhere in Ottawa for networking, workstations, printers and anything that needs hands on the hardware, and handle everything else remotely so it's fixed faster.

No. We don't run a per-seat monthly-minimum plan. You engage us for specific work or periodic check-ins and pay for the time or project. If you want regular scheduled time, we can arrange recurring advisory sessions billed as used.

Message us on WhatsApp. We usually reply within minutes, seven days a week from 7 AM to 11 PM. For an outage that's stopping your team, we triage remotely straight away and come on-site the same day when scheduling allows.

Yes, that's most of the job. We work alongside your accounting, booking, POS and practice-management systems and vendors rather than pushing replacements.

We bill by the project or by the hour. Consulting is $40/hour, and you get a quote based on your setup, team size and locations before any work starts. Message us with your setup for an exact number.

Yes. We're the IT consultant for My Medical Centers, a local clinic group with three Ottawa locations. That covers their network and internet failover, wireless cameras, workstation upgrades, shared printing and custom workflows.

Office networking and business Wi-Fi, workstation setup and onboarding, Microsoft 365 or Google Workspace configuration, backup and recovery planning, security and device protection, and ongoing remote or onsite maintenance.

Yes. We size the work to you. That might be the odd remote session for a solo professional, or a full setup and regular maintenance for a small team. Either way, you won't pay enterprise prices.

Yes. A cloud cost review looks at what you pay for across Microsoft 365, Google Workspace and other cloud services, and flags anything oversized or unused. We also handle migrations, whether that's moving an on-premises server to the cloud or switching between cloud providers.

Yes. We set up a guest network that's kept separate from the one your POS, patient records or business systems run on. Clinics and stores usually need this anyway.

Yes. Google Business Profile setup is $75 on its own, or included in a larger setup project. We claim or create your listing, get it verified, and fill in your hours, categories and photos so people nearby can find you.

We come to you. On-site visits cover all of Ottawa, from Centretown to Kanata, Orleans, Barrhaven and Nepean. Most day-to-day problems, like help desk requests, cloud and email issues, are handled remotely the same day, so you rarely need to go anywhere.