Medical & Dental Clinic IT Support in Ottawa
IT support for setting up a clinic, networking, workstations, backups, basic security, and planning new locations.
Home-based in Ottawa. On-site, remote and scheduled support
Our Work with My Medical Centers
We've been the IT consultant for My Medical Centers, a local clinic group, from the start. At all three of their Ottawa locations we handle the network and internet failover, wireless cameras, buying and upgrading workstations, shared printing, access between sites, and custom workflows. If something tech-related comes up at any site, they call us.
Clinic IT, Front Desk to Back Office
New Clinic Setup
- Network and workstation planning
- Printer and scanner connectivity
- Front desk and exam room device setup
- Internet and Wi-Fi readiness
Networking and Infrastructure
- Business Wi-Fi guidance
- Router and access point setup
- Shared device access
- Troubleshooting unreliable connectivity
Operations Support
- Staff device onboarding
- Email and account setup
- Software installation support
- Documentation for repeatable setup
Backup and Recovery
- Backup workflow setup
- Cloud storage guidance
- Recovery planning
- Data transfer and restoration support
Security Basics
- Account security
- Endpoint protection
- 2FA and password manager setup
- Network security review
Growth and Expansion
- Multi-location planning
- Standardized workstation setup
- Procurement guidance
- The same technician as you grow
Patient Intake and Workflow Automation
- Online patient intake automation
- EMR-adjacent workflow support
- Appointment reminders and no-show reduction
- Standardized processes across locations
Less Downtime at the Front Desk
A clinic can't stop because a printer dropped off the network or the Wi-Fi went down. We set things up so the front desk, exam rooms, admin workstations, printers, scanners and Wi-Fi keep working, and fix them quickly when they don't.
We can do a one-time setup, come in when something breaks, help remotely, or stay on as your IT contact as the clinic grows.
Common Clinic Requests
- New location setup
- Wi-Fi reliability
- Workstation deployment
- Printer and scanner setup
- Backup planning
- Security review
- Account setup
- Expansion support
Medical Clinic IT Support FAQs
Do you have experience with medical clinics specifically?
Yes. We've been the IT consultant for My Medical Centers, a local clinic group, from the start, across all three of their Ottawa locations. That covers their network, internet failover so an outage doesn't stop the clinic, wireless camera setup, workstation upgrades, shared printing, cross-location access, and custom workflow builds.
What can you help with for a new clinic opening?
Network and workstation planning, printer and scanner connectivity, front desk and exam room device setup, and internet or Wi-Fi readiness before opening day.
Can you support a clinic with multiple locations?
Yes. We plan how the locations connect, set up every workstation the same way, advise on what to buy, and stay on as the same point of contact as you grow.
Can you help automate patient intake or reduce no-shows?
Yes. We set up online patient intake, help with the workflows around your EMR, and add automatic appointment reminders to cut down no-shows, then make those processes the same at every location.
What does clinic IT support cost?
We bill per project or by the hour, and consulting is $40/hour. The total depends on your clinic's size, locations and needs, so message us for a quote.
Planning a Clinic Setup or Expansion?
Tell us how many rooms, workstations, staff and locations you have, and what keeps going wrong. We'll come back with a plan for the setup and what comes after.
Need a patient booking system or clinic website, not just IT support? See our custom clinic website work