Ottawa IT Services for Homes and Businesses

A clean reinstall of Windows when the system is too far gone to repair. We keep your files and put your main programs back.

Windows tuned for games: driver updates, background apps cut back and settings adjusted for higher FPS and less lag.

We find and remove viruses, malware, adware and anything else that's slowing the computer down or showing you pop-ups.

Fix Windows Update failures, boot errors, BSOD (Blue Screen of Death) issues, and startup problems.

Getting lost or deleted files back from hard drives, SSDs, USB sticks and memory cards.

Office apps that won't activate, keep crashing, or can't open a file.

Word, Excel, PowerPoint and Outlook installed, activated and set up with your email.

A clean install or upgrade of macOS when the Mac keeps crashing or acting up.

Macs that won't start, usually after an update failed or got interrupted.

Macs that freeze, stop responding, or show the spinning beach ball all day.

Removing Mac malware, browser hijackers and apps you never meant to install.

Getting lost files back and fixing disk errors on Macs.

Apple ID sign-in problems, iCloud not syncing, and getting back into locked accounts.

Fresh installation of your preferred Linux distribution, with a recommendation based on your hardware if you're not sure which to pick.

A lightweight Linux install for a computer that's too slow for current Windows or macOS. It can save you buying a new one.

Partition your drive and configure the bootloader so Windows and Linux run side by side, with your existing data protected.

Fix Wi-Fi, Bluetooth, graphics, and peripheral issues that are common after a Linux install or kernel update.

We install the apps and tools you need. You don't need any Linux experience.

Set up a Linux-based file server, NAS, or lightweight office workstation as part of your business IT support.

We connect to your computer over a secure screen share and fix the problem while you watch. No need to leave home.

Mesh Wi-Fi (Eero, Orbi, Deco) or extenders set up and placed so the signal reaches every room.

Change default admin passwords, set up a separate guest network, and lock down router settings so your home Wi-Fi isn't an easy target.

Getting laptops, phones, printers, smart TVs and smart home gear back online after you switch routers or providers.

Full setup of a new router or modem, including Wi-Fi naming, guest access, and connecting your existing devices.

Setup and configuration for Amazon Alexa, Google Home, and Apple HomeKit, including voice routines and device grouping.

Getting smart lights, locks, cameras, plugs and thermostats from different brands to work together, even when they weren't built to.

A simple personal website or portfolio for freelancers, job seekers or anyone who wants a page of their own, on your own domain.

Set up a new Gmail or Outlook account, migrate email from an old provider, or set up a custom domain email address (yourname@yourdomain.com).

We show you how to use AI tools for everyday things like writing, research and planning, and how to spot AI scams.

Regular home visits, larger text and simpler device setups, scam protection, and one-on-one lessons at whatever pace suits you.

FaceTime, WhatsApp or Zoom set up so you can video call family and grandkids, and we show you how until it feels easy.

Secure data wiping, transferring photos and files to family members, and guidance on donating or recycling a deceased or downsizing relative's devices.

IT advice for small Ottawa businesses: what to buy, what to set up, and what you can skip.

One-on-one sessions where we map how your business runs, find the repetitive tasks, and work out what to automate, build or connect.

Computers, printers and devices set up for your office, including the network, shared drives and email.

Shared storage for a small team: a NAS or file server sized for a home business or small office.

New staff devices set up with your software, email, security settings and network access, ready for their first day.

Office printers and scanners on the network so every workstation can print, with no cable swapping or driver fights.

Install and license the line-of-business, accounting, or productivity software your team needs, on new or existing workstations.

Create or claim your Google Business Profile, verify your listing, and set it up so customers can find your hours, location, and reviews when they search.

A second internet connection configured to take over automatically if the primary drops, so an outage doesn't stop you serving customers or seeing patients.

Wireless cameras placed around your actual floor plan, with remote viewing. No cabling or wiring work, and the cameras are chosen for what you need to see, not pulled from a boxed kit.

Guest Wi-Fi kept separate from the systems that run your business. Clinics and stores handling patient or payment data usually need this.

An online store on Shopify or WooCommerce for shops that want to sell online, not just have a website.

Connect your website to the point-of-sale or booking system you already use in-store, including Square, Clover, and Lightspeed.

Directory listings, a simple way to ask customers for reviews, and schema markup, so you show up in more places than your Google profile.

AI tools set up for your business, such as a chatbot, email drafting, a scheduling assistant or document summaries, rather than one more generic AI subscription.

One screen showing bookings, inventory, or revenue pulled from multiple systems, instead of switching between spreadsheets and tools.

Intake forms, contracts, and invoices generated automatically from templates instead of retyped by hand.

Text and email reminders, plus waitlist fill-ins, to cut down on missed bookings. Clinics get the most out of this.

A review of every software tool and subscription your business pays for, and a clear plan for what to consolidate, cancel, or replace.

Regular check-ins for a business that isn't ready for full-time IT. Billed for the time used, not as a monthly plan.

Cracked, black or flickering laptop screens replaced on all major brands. Free inspection and a firm quote before we order the panel.

Batteries that won't hold a charge, drain fast, or are swollen, replaced on Windows laptops after a free inspection.

Broken, sticky, or missing keys and liquid-damaged keyboards replaced on Windows laptops after a free inspection.

Swapping an old hard drive for an SSD makes most computers much faster. We move your files, programs and settings over to the new drive.

We check what memory your computer takes, get the right RAM and install it. It's a cheap fix when the computer bogs down with a few things open.

An exact copy of your hard drive, useful before an upgrade or any big change to the system.

Your new computer set up, with your files, programs and settings moved over from the old one.

Automatic backups to OneDrive, iCloud or Google Drive, so a dead laptop doesn't take your files with it.

Getting lost photos back, then setting up automatic backup across your phone, computer and cloud so it doesn't happen again.

Time Machine on a Mac or Windows Backup on a PC, saving to an external drive you can restore from quickly.

Moving files between cloud services (Google to Microsoft, iCloud to OneDrive and so on) with the folders intact.

A network storage box (NAS) set up so all your files live in one place and every device can reach them.

A review of what you're actually paying for across Microsoft 365, Google Workspace, or other cloud services, and where you're oversized or paying for tiers you don't need.

Move an on-site server or file system into the cloud without losing data or disrupting the team that depends on it.

Parental controls on your kids' devices: content filters, screen time limits and activity reports.

We set up an authenticator app and turn on two-factor login for your email, bank and other important accounts.

We set up a password manager and help you move your passwords into it, so you only have one to remember.

We check your router and home network for weak spots and fix what we find.

If someone got into your email, bank or social accounts, we help you take them back: new passwords, two-factor login, checking what else was accessed, and what to do next.

Student laptops cleaned up and sped up, with the apps and tools school requires installed.

Chromebook screens, keyboards, batteries and charging ports, plus setup, sync problems, slowdowns and school account settings.

Zoom, Google Classroom, Teams and other school platforms set up, with the camera, mic and screen sharing tested.

Focus apps, website blockers and study tools set up to cut down on distractions.

Get new laptops, printers, and school-issued devices ready for the school year, including school portal, email, and printer setup for the whole household.