Business Technology & AI Consulting
For owners opening a clinic, restaurant, pharmacy, shop or practice, or running one already. We work out where tech can take repetitive work off your plate, so you and your staff spend less time on admin.
Where Tech Would Actually Help
First we learn how your business works from start to finish. Then we point out where tech, automation or a custom tool would make the biggest difference.
Map and Fix Your Workflows
We map how work moves through your business and find the steps that are slower or clunkier than they need to be.
Identify What Can Be Automated
We start with the repetitive tasks that take up hours every week.
Custom Tools Built for Your Business
Off-the-shelf software doesn't always fit. We build small tools that do one job the way you do it.
Connect Your Systems and Services
When your software doesn't talk to each other, someone ends up typing everything twice. We connect the tools you already use.
Organize Information and Customer Data
One sensible place for customer data, records and the everyday information your staff go looking for.
A Plan for What Comes Next
What to buy or build next, and in what order, based on where your business is actually heading.
AI Consulting & Implementation
A free AI readiness review, then the AI agents, AI receptionists, Copilot rollouts and automations that are actually worth it, built and supported by us.
Internal Dashboards
One screen showing bookings, inventory, or revenue pulled from multiple systems, instead of switching between spreadsheets.
Document Automation
Intake forms, contracts, and invoices generated automatically from templates instead of retyped by hand.
Appointment & No-Show Reduction
Automated SMS and email reminders, plus waitlist fill-in, that cut down missed bookings.
A Second Opinion on Your Technology Spend
Not every business needs setup work right away. Sometimes the most useful thing is an outside look at what you're already paying for.
Tech-Debt Audits
A review of every tool and subscription you're paying for, and a clear plan for what to consolidate, cancel, or replace.
Fractional IT / vCIO Advisory
Regular check-ins for a business that will never hire full-time IT, billed for the time used rather than a monthly plan.
How the Consultation Works
We start with a one-on-one conversation about how your business runs day to day. We look at how things are done now, pick out the repetitive or slow tasks, and suggest ways to simplify or automate them.
You won't get a canned recommendation. What we suggest depends on what we see in your business, and we'll start with the change that saves the most time for the least money.
Starting a New Business, or Improving an Existing One
- New clinics opening
- Restaurants
- Pharmacies
- Retail businesses
- Professional services
- Any growing Ottawa business
This goes hand in hand with our business IT support and custom websites & admin systems. Anything we plan here can be built straight into a custom website, booking system or staff admin panel. Consulting is $40/hour, and larger builds get a project quote. See all pricing.
Business Consulting FAQs
What is business technology consulting?
It's a one-on-one session where we look at how your business works now, which tasks take up the most time, and where tech or automation would help. The plan we give you is written for your business, not copied from a template.
Is this only for businesses that already have IT problems?
No. It's just as useful if you're opening a new clinic, restaurant, pharmacy, store or practice and want things set up right from day one, as it is for an existing business that wants less manual work.
What kind of repetitive tasks can be automated?
It depends on the business, but common examples include appointment or reservation handling, customer intake and data entry, follow-up emails and confirmations, scheduling, and moving information between systems that don't currently talk to each other.
Do you actually build the tools, or just recommend them?
Both. We work out what should change, and then we can build the custom tools, connections and automations ourselves, including hooking them into a website or admin system. Our custom website and business system work has examples.
Do you help businesses actually use AI, not just talk about it?
Yes, and it's one of the things we're asked for most. We build custom AI agents, set up AI receptionists and Microsoft 365 Copilot, and automate workflows with n8n or Power Automate, picked for what your business needs rather than one more generic AI subscription.
Do you offer an AI readiness review?
Yes, free. We look at where your team's time goes, which tasks AI or automation would genuinely help with, what each would cost, and what to leave alone. You get a short, plain list of recommendations with no obligation.
What's a tech-debt audit?
It's a review of every software tool and subscription your business is currently paying for, so you can see what's overlapping, unused, or oversized. Plenty of small businesses pay for four or five tools that do the same job. We give you a plan for what to combine, cancel or replace.
What is fractional IT or vCIO advisory?
It's regular check-ins for a business that doesn't need a full-time IT hire, or isn't ready for one. Instead of a monthly plan, you book time when you need it to go over tech decisions and what to do next.
How is this priced?
Consulting is $40/hour, with a project-based quote for larger workflow, automation, or custom-tool work once we understand the scope. Message us with your business and current setup for an estimate.
What's Taking Up Your Week?
Tell us about your business and the work that feels slow or repetitive. We'll tell you where tech and automation would help, and where they wouldn't.