Custom AI Agents for Ottawa Small Businesses
AI agents that answer enquiries, book appointments, follow up leads and draft the replies your team writes every day, connected to the tools you already use and supported by a local team.
Free consultation · Fixed quote for every build · Human approval built in
An AI agent is software that can read a request, look things up in your systems and take a step on your behalf: answering a customer's question from your own information, offering appointment times from your calendar, logging a lead in your CRM, or drafting a quote for you to approve. Unlike a simple chatbot, it works with your tools rather than just chatting.
We build agents on leading AI models (Claude, OpenAI or Gemini) and connect them to your email, calendar, CRM, website and Microsoft 365 or Google Workspace. Anything that sends, books or spends money waits for a person's approval until you're confident it's working, and you'll always be told if a simpler automation would do the job for less.
What an AI Agent Can Do for Your Business
Real tasks small businesses hand to agents, each built around your own information and rules.
Answer website and email enquiries
Accurate answers from your own services, prices and policies, around the clock, with anything unusual handed to a person.
Book and reschedule appointments
Offers real times from your calendar or booking system, confirms, and sends reminders.
Follow up leads
Replies to new enquiries in minutes, asks the qualifying questions, logs the lead in your CRM and nudges you to call the good ones.
Draft quotes and replies
Prepares quotes, estimates and email replies from your templates and price list for you to review and send.
Answer staff questions
An internal assistant that answers from your own procedures, manuals and policies, so the same questions stop interrupting you.
Handle routine admin
Sorts the inbox, extracts details from invoices and forms, updates spreadsheets, and checks order or job status.
Do You Need an AI Agent, or a Simple Automation?
If a task follows the same steps every time, such as sending a reminder or copying a form into a spreadsheet, a plain automation is cheaper and more reliable than AI. Agents earn their keep when the input varies: free-text emails, customer questions, documents in different formats, or decisions that need context.
Most good setups combine both: automations for the predictable steps, and an AI agent only where judgment is needed. We map your workflow first and recommend the simplest thing that works.
Your Data, Your Rules
We decide with you what each agent can see and do. Agents use business AI services that don't train on your data, connect to your systems with the minimum access they need, and keep a log of what they did. Where it matters, workflows can run on infrastructure hosted in Canada.
We don't put patient health information or other sensitive personal records into AI tools. For clinics, agents handle booking and general questions only.
AI Chatbot for Your Website
If what you need is a chat window on your website, we build it as an agent: it answers from your own content, captures the visitor's details, books appointments where you allow it, and passes conversations to you by email or text. It's honest about being an AI assistant and hands off to a person whenever it isn't sure.
From First Message to Fixed
Step 1: Free consultation
We map the tasks eating your week and pick the ones an agent would actually help with.
Step 2: Fixed quote and pilot
A defined agent, built and tested on real examples with your approval step switched on.
Step 3: Launch and support
Go live, measure the time saved, adjust, and keep it running with optional monthly maintenance.
What It Costs
| First consultation | Free |
| AI consulting and workflow mapping | $40/hr |
| Custom AI agent build | Fixed quote after scoping |
| Ongoing maintenance and improvements | Quoted monthly |
AI model usage and any software subscriptions are billed by the provider to you directly, with no markup from us. See full pricing.
AI Agents FAQs
What is an AI agent?
Software that uses an AI model to understand a request and then act on it using your tools: looking up information, offering appointment times, updating your CRM or drafting a reply. A chatbot only talks; an agent can do the next step, within limits you set.
How much does a custom AI agent cost?
It depends on what it connects to and how much it does, so every build gets a fixed quote after a free consultation. Consulting is $40 an hour. AI usage is billed by the provider and is usually modest for a small business.
Can an AI agent make mistakes?
Yes, which is why we test on your real examples, limit what each agent can access, and keep a person approving anything that sends, books or spends until you trust it. Every agent hands uncertain cases to a human.
Will it work with the software we already use?
Usually. We connect to calendars, CRMs, email, Microsoft 365, Google Workspace, accounting and booking systems through their integrations, n8n, Power Automate or custom code. We'll confirm what connects cleanly before you commit.
Is our business data used to train the AI?
No. We use business AI services and settings that don't train on your data, and we give agents only the access they need.
Who fixes it if it stops working?
We do. Optional monthly maintenance covers monitoring, updates when connected services change, and improvements as your business changes.
What Would You Hand to an AI Agent?
Tell us the tasks that eat your week. The consultation is free, and we'll tell you honestly what's worth automating.